Delivery Charges
Ireland – €5.95
via An Post (Tracked)
Want it in time for Christmas 2023
Ireland Delivery – Order by 20th Dec
Shipping Details
We use An Post courier to deliver all orders within the Island of Ireland. All orders sent via An Post couriers require the person receiving the packages Name, Address, Mobile Number, a valid Eircode/Postcode and Email address. You will receive an email from Creations By Clodagh to say it has left our workshop and you will receive a further email from An Post once it reaches their Depot. Please note there could be a delay between these emails but no more than 18hrs.
Once Orders have been dispatched they take between 1-3 days to be delivered depending on volumes within an area. From the end of November through December orders may take longer due to high volumes but no longer than 4 days. If it has gone past this please contact us at info@creationsbyclodagh.ie so we can assist you.
We ship all orders promptly and you will be notified via email when your order is sent. Please be patient if your order has not arrived as quick as you would like it to, and be sure to check with the post office or indeed neighbours if there is a parcel waiting for you. Don’t forget to check the Garden shed! Please don’t hesitate to contact us info@creationsbyclodagh.ie if you need help we will contact An Post on your behalf.
Returns Policy
Only one influencer discount code can be applied to each order
Within the first 24hrs of receiving your delivery please check your delivery thoroughly, breakages cannot be dealt with after this time as lapsed.
Please double-check the spelling of each name before submitting your order.We cannot rectify mistakes once they have been personalised.
If we make a mistake, we will replace the ornament at no charge once we receive a picture of the ornament via email. We will endeavour to rectify this situation quickly.
If an item arrives to you in a less than perfect condition, contact us and we will endevour to help with the situation. If you are advised to return ornaments to us please use the box they were shipped in. We recommend that you obtain a receipt of posting (free from the post office). Please note being unhappy with the style of personalised writing is not a valid reason as all pictures show ornaments personalised by hand on our website and our social media accounts.
If you have ordered an item that is not personalised you have the right to return the said item to us with in 7 days for a full refund (less postage costs).
Please contact us by email: info@creationsbyclodagh.ie